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Big pothole on slip road approaching crooked billet roundabout

Reported via mobile in the Pothole (major) category anonymously at 10:26, Tue 14 February 2023

Sent to TfL less than a minute later. TfL ref: FMS4231018.

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Photo of this report zoom

I was exiting the a406 on the slip road that approaches crooked billet roundabout around 21:40 pm, and dropped in a pothole.

When I got home parked and had a look at my wheel, my wheel was completely bent beyond repair. This sent a massive shock through my steering, and god knows what else is damaged. I will have to get my suspension checked to see if there is anything else broken.

I now have to replace my wheels and would like you to let me know how I your procedure of claiming so I can get my wheel replaced.

Thank you much.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:32, Tue 14 February 2023

  • Photo of this report zoom
    Photo of this report zoom

    I got a response regarding referring the pothole to your contractors.

    No one have got back to me regarding getting me wheel replaced on my vehicle.

    Is anyone goi g to take responsibility foe this and replace my wheel on my vehicle?

    Posted anonymously at 20:00, Tue 14 February 2023

  • I have passed on these details to our Legal Team to advise. MF

    Posted by TfL at 20:05, Tue 14 February 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 15 March 2023

This report is now closed to updates from the public. You can make a new report in the same location.