Pedestrian signal never goes green
Reported via desktop in the General Fault category by Simon Di Franco at 09:05, Wed 22 February 2023
Sent to TfL less than a minute later. TfL ref: FMS4253853.
On pressing the button the WAIT sign illuminates, the lights go through the cycle and the WAIT sign goes out, the standing pedestrian stays red. This crossing is 300m from 2 schools , is next to playing fields and next to an industrial estate. Watching children rush in front of HGVs this morning was disturbing, please treat as top priority.
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 09:55, Wed 22 February 2023
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 14:12, Wed 22 February 2023
Thank you for taking the time to report this to us. It is much appreciated. We’re pleased to let you know that your report has now been resolved. Should you need anything else or have any questions please contact customer services on 0343 222 1234
State changed to: Fixed
Posted by TfL at 11:22, Thu 23 February 2023
This report is now closed to updates. You can make a new report in the same location.