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Erroneous data on Countdown

Reported via mobile in the Countdown - not working category anonymously at 09:43, Mon 6 March 2023

Sent to TfL less than a minute later. TfL ref: FMS4285499.

Stop 53499 - Incorrect timing data routinely against 119 service to Croydon. Screen will how bus due in x mins for extended periods. Yesterday, 5 Mar, due in something like 3 mins for over 20 mins. This morning 2 mins showing for 5-10 mins.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 14:58, Mon 31 July 2023

This report is now closed to updates from the public. You can make a new report in the same location.