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Pothole on Exit Road to Tesco Superstore, Oldfields Road

Reported via desktop in the Pothole (minor) category anonymously at 10:57, Sunday 12 March 2023

Sent to TfL 3 hours, 52 minutes later. TfL ref: FMS4303256.

Pothole reported over 2 months ago is still not repaired. The pothole is near the pedestrian traffic lights crossing the entrance road to the Tesco Superstore located just off Oldfields Road (opposite Stayton Road). The pothole on the egress is a 2m long gouge about 10/20cm wide and deep enough to be a hazard to motorbikes. The pothole appears to be within the pink area on your map and so seems to be a TfL responsibility. If this is not the case, please advise me immediately and who you consider is responsible. (NB. I previously reported both this pothole on the egress and a second pothole on the ingress on 31/12/22. You repaired the latter in January but the pothole on the egress remains. This is despite my e-mail of 8/1/23 to TfL Customer Services thanking you for filling in the ingress pothole but stating that the egress pothole had not been filled in.)

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Updates

  • Updated by TfL at 11:03, Sunday 12 March 2023

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 14:49, Sunday 12 March 2023

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:04, Monday 13 March 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 11 April 2023

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using www.fixmystreet.com, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 15:19, Wednesday 24 May 2023

This report is now closed to updates. You can make a new report in the same location.