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Street lamp not working

Reported via desktop in the Street Light - Equipment damaged, pole leaning category anonymously at 10:54, Mon 20 March 2023

Sent to TfL less than a minute later. TfL ref: FMS4334212.

This is an ongoing issue that still has not been resolved. The street lamp does not have a lamp on the top of the lamp post. This is a new lamp post that was installed to replace damaged lamp post. The stub of the damaged lamp post is still in place and has not been removed. Can you please advise on 1. when the new lamp post will be operational and 2. when the old lamp post stub will be removed.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:57, Mon 20 March 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 18 April 2023

This report is now closed to updates from the public. You can make a new report in the same location.