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Blocked drain not fixed

Reported via desktop in the Blocked drain category anonymously at 16:45, Wed 22 March 2023

Sent to TfL less than a minute later. TfL ref: FMS4346759.

I've reported this blocked drain before (TfL ref: FMS4295482) and it looks like many other people have too. You claim that the drain had been fixed, I walked past their today and took another image and the mud is still right to the top of the grill. This seems like a common case with all the other reports of this drain. Why are you avoiding unblocking this drain? you can clearly see from the images of previous reports what happens when you avoid unlblocking this drain, yet you still dont do anything about it. if this drain is not sorted i will have to take further action against Tfl.

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Updates

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:59, Fri 24 March 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 22 April 2023

This report is now closed to updates from the public. You can make a new report in the same location.