Overflowing mud causing dangerous situation
Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 13:45, Monday 27 March 2023
Sent to TfL less than a minute later. TfL ref: FMS4364099.
The pavement on A217 outside 26/28 Belmont Rise is full of mud which overflows and comes onto the pavement and the main road when cars and vans regularly drive into it to make a turn. When it rains, this causes a safety issue as the cars from 26/28 Belmont Rise often lose traction while joining the road and have had a few near misses due to this mud making the access to the road slippery. It is impossible to clean this mud everyday and this needs a permanent solution otherwise a serious accident will result in the loss of life.
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 12:44, Tuesday 28 March 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wednesday 26 April 2023
This report is now closed to updates. You can make a new report in the same location.