The wait button isn't working
Reported via desktop in the Pedestrian wait button not working category anonymously at 13:30, Wednesday 29 March 2023
Sent to TfL less than a minute later. TfL ref: FMS4372628.
One of our Ward Councillors has reported that there are issues with the push button at the puffin crossing on High Road, Woodford Green near Churchfields (14/0000161) - the Councillor who is partially sited has advised that when the push button is pressed it takes a long time for the pedestrian signal to display. We have checked on site and the timings appear to be OK with wait times generally around 30s but up 70s. I would be grateful if you could arrange for the push button/pedestrian sensors to be checked.
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 13:35, Wednesday 29 March 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thursday 27 April 2023
This report is now closed to updates. You can make a new report in the same location.