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URGENT: Traffic lights broken on DANGEROUS bridge

Reported via desktop in the General Fault category anonymously at 14:40, Wed 29 March 2023

Sent to TfL less than a minute later. TfL ref: FMS4372997.

I live near the narrow bridge on Cool Oak Lane which crosses the Brent Reservoir. This apparently was reported on here by someone else on the 19th March and then marked "fixed". As of right now 29 March it is 100% not fixed. It is still broken.

Multiple people have died on this bridge in the past due to the limited visibility and people taking risks.

Right now motorists and cyclists are taking risks every minute as one set of lights is stuck on red whilst the other set changes as normal. This leads to fury on the side that is stuck and people getting angry and driving like crazy from the back of the queue to get around the cars that are uneasy about going through a red light.

As "every journey matters", Hopefully this can be looked at as a matter of urgency before somebody gets hurt on the bridge or worse.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:55, Wed 5 April 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 4 May 2023

This report is now closed to updates from the public. You can make a new report in the same location.