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By bus stop G : Bus lane bus wheel deep ruts leading to heavy pooling of water by kerb

Reported via desktop in the Standing water category anonymously at 15:34, Thu 30 March 2023

Sent to TfL less than a minute later. TfL ref: FMS4377856.

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Photo of this report zoom
Photo of this report zoom

Bus lane bus wheel deep ruts leading to heavy pooling of water by kerb. See photographs.

Previously reported FMS 4174624 26.1.23 shown as "Fixed" but it is worse not fixed at all.as last night's rain proved and for hours after the rain had stopped.

Now got worse and deeper water polling with each passing bus causing waves almost across half pavement width soaking passenger and even splashing up to bus stop timetable panels.

A length of road here needs resurfacing with significant deep rutting in line with bus wheels for some distance.

It is this location:

Https://www.instantstreetview.com/@51.474352,-0.044802,324.29h,-3.1p,1z,NsxJ9cKO_ksuAtION3vTrw

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 11:33, Fri 31 March 2023

  • Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 08:33, Wed 17 May 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 15 June 2023

This report is now closed to updates from the public. You can make a new report in the same location.