Pot hole

Updates

• Bromley Council, please advise how we can get a specific update on this, rather than just copy-and-paste template responses, which we know are being rolled out as a delaying tactic. Do we need to submit a freedom of information request to find out which contractors you use and what timescales have been discussed / set in place? This has gone on for way too long now and it needs to be escalated: you need to provide some transparency in terms of timescales because residents aren't willing to put up with this any longer.

  Posted anonymously at 14:29, Thursday 27 April 2023

• Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

  Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

  State changed to: Action scheduled

  Posted by TfL at 12:38, Tuesday 16 May 2023

• The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

  State changed to: Fixed

  Posted by TfL at 05:32, Wednesday 14 June 2023