The bus stop right in front of Richmond trains station (main doors) smells like human excrement
Reported via desktop in the Shelter needs cleaning (hazardous waste) category anonymously at 14:13, Thursday 6 April 2023
Sent to TfL less than a minute later. TfL ref: FMS4406437.
The bus stop right in front of Richmond trains station (main doors) smells like human excrement - it is not visible but I think it is scattered and diluted on the floor around the bus stop shelter and under the seats.
Thank you for taking the time to report this to us. We appreciate it. Your report has been investigated and we have reported this to our contractors. They will visit the bus shelter and carry out further cleaning within 24 hours as this has been classed as a hazard. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
Please also be aware that all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 14:21, Thursday 6 April 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Friday 5 May 2023
This report is now closed to updates. You can make a new report in the same location.