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X2 damaged Streetlights, A217

Reported via mobile in the Single Light out (street light) category anonymously at 22:09, Monday 10 April 2023

Sent to TfL 3 hours, 10 minutes later. TfL ref: FMS4422269.

X2 cut down streetlights which are yet to be replaced, despite being damaged for well over a year. Just the bottom stumps of the streetlights remain. Located on the A217 (either side of the road) where the road crosses over the railway line near Cheam station.

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Updates

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Street Light - Equipment damaged, pole leaning’ to ‘Single Light out (street light)’

    Posted by TfL at 01:19, Tuesday 11 April 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:44, Friday 14 April 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 11:59, Monday 17 April 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 16 May 2023

This report is now closed to updates. You can make a new report in the same location.