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Paving slabs removed and replacement tarmac not high enough

Reported via mobile in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 11:58, Fri 14 April 2023

Sent to TfL less than a minute later. TfL ref: FMS4438895.

There has been work on City Road and in two cases paving slabs have been removed and the replacement tarmac has not been filled to the level of surrounding paving. As someone with mobility issues these are a trip hazard for me and I have to avoid these areas. They are also on the green line route for the partially sighted visiting Moorfields Eye Hospital. I have attached photos. The areas are outside Starbucks and outside Imperial Hall entrance.

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Updates

  • This is the situation in front of my business doors. Already for two weeks. All businesses putting their general waste and recycling in the entrance of my business. Pedestrians are struggling to pass the rubbish is moving to the road. The situation is out of control. Huckney council is not responding.

    Posted anonymously at 17:18, Fri 14 April 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:33, Mon 17 April 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 16 May 2023

This report is now closed to updates from the public. You can make a new report in the same location.