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Tfl countdown app saying bus stop is not in use

Reported via mobile in the Countdown - not working category anonymously at 17:32, Fri 14 April 2023

Sent to TfL less than a minute later. TfL ref: FMS4440546.

Tfl.app not showing bus status

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 07:26, Tue 25 April 2023

This report is now closed to updates from the public. You can make a new report in the same location.