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Not showing the bus stop is closed

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 17:42, Fri 14 April 2023

Sent to TfL less than a minute later. TfL ref: FMS4440595.

Waiting for a bus, i put my hand out for it to stop, it went straight past me, waited for another maybe thinking it didn't just stop, waited for the next one and did the same, driver told me it was closed, however there is no indications that it is closed, which caused me a delay, there needs to be an indication that it is especially those who do not travel through the area consistently.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 09:01, Mon 17 April 2023

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    Posted by TfL at 09:01, Mon 17 April 2023

This report is now closed to updates from the public. You can make a new report in the same location.