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Trafficl lights not working properly

Reported via mobile in the General Fault category anonymously at 19:12, Wed 19 April 2023

Sent to TfL less than a minute later. TfL ref: FMS4463127.

Waiting on bus down dagenham road,watching traffic lights,got caught twice on red lights. Both times, 2-3 cars got through on green light along dagenham road-from crow lane end, then lights changed back to red again. Cars going along rush green road, YMCA end, between 12-14 cars were getting through in the green light. This happened twice on my way to work,i was originally 6 cars behind the lights on a bus, and then i got caught behind 2 cars before the lights. Only 3 cars made it through on the green signal before it changed back to red, yet loads got through both times along rush green road.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 07:34, Thu 20 April 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 19 May 2023

This report is now closed to updates from the public. You can make a new report in the same location.