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Adult and child almost got killed because the green traffic light is not visible and you can only see the redlight

Reported via desktop in the General Fault category by tom coffey at 19:45, Wednesday 19 April 2023

Sent to TfL less than a minute later. TfL ref: FMS4463297.

The junction has 2 lanes ,one straight ahead and one turning right.There is no filter light for right turn.There are 2 separate traffic lights. the pedestrian crossing is in advance of the straight ahead traffic light (showing green). The pedestrian can only see the red light which looks like it is the only one for the junction. The pedestrian sees the red light,assumes the traffic will stop and steps in front of the moving car. At 6pm today this happened with a mother and child. The car managed an emergency stop. This is very confusing and likely to result in a serious injury/fatality regards Dr Tom Coffey ([email protected])

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 07:38, Monday 24 April 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 23 May 2023

This report is now closed to updates. You can make a new report in the same location.