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Roadworks causing chaos

Reported via mobile in the Roadworks category anonymously at 03:10, Thu 20 April 2023

Sent to TfL less than a minute later. TfL ref: FMS4464129.

The roadworks on Tolworth roundabout are due to continue until January 2024. A journey thy would usually take 10 minutes from surbiton to Chessington is currently taking 45-60 minutes. This is impacting many road users including myself. I work in a role that requires me to drive, and also have to pick my child up on time after work. This is currently impossible. The alternative routes are equally backed up due to the volume of people that usually use both routes. Both routes were already prone to traffic even without the works. The works take up a wide space at the roundabout and mean people have to suddenly merge whilst on the roundabout which could also cause accidents. These works should occur at night; it’s not feasible for this to continue in the day time.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 06:57, Thu 20 April 2023

  • Thank you for taking the time to email. With the proximity of A3 and A240 historically this area has experienced high volumes of traffic. New developments are putting pressure on an already congested neighbourhood. While these developments support growth in the area, it is anticipated that traffic volumes are also likely to increase . Consequently, improvements to the road network around the Tolworth roundabout were proposed. Transport for London (TfL) consulted on these proposals in late 2019/early 2020. and it was accepted that increasing lanes and widening some junctions would improve the traffic flow and bus journey times. Both TfL and FM Conway have taken into consideration the effect these works will have locally when planning the traffic management. One of the mitigating measures was to undertake the work in phases. The phase which is having the most impact on your immediate location should be completed by mid-May 2023. However, it was always clear that even with careful preparation, roadworks at such a busy intersection will have an impact on the surrounding area, and we apologise for that. All the traffic management planning has been reviewed and approved by TfL’s Construction Management Team before the works commenced. Amongst other considerations the team would have assessed whether the residents of the Sunray Estate had points of access and egress, especially with the increased traffic during school times. Both Barnsbury Lane and Vincent Avenue should be available for residents during this phase in our works. Local schools were informed and I expect they have in turn notified their parents. We appreciate the frustration of motorists when it appears that areas are seemingly cordoned off unnecessarily. This is for the protection of our work force who will be effectively working in live traffic.

    Please rest assured we take your comments seriously. Members of our project team will be on site regularly and will consider amendments to the traffic management layouts when and if improvements can be made safely. Kind regards Transport for London

    State changed to: Fixed

    Posted by TfL at 09:13, Mon 24 April 2023

This report is now closed to updates from the public. You can make a new report in the same location.