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Uneven loose paving

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 15:04, Mon 24 April 2023

Sent to TfL less than a minute later. TfL ref: FMS4480485.

There is a dangerous area of damaged Kerb and Paving stones sticking up approx :40 mil which is causing a trip hazard directly next to the busy carriageway. + This has been reported via email four months running - this has had only one reply- stating the reason - i.e. Vehicle damage - but there has been no move to fix the hazard. + This is clearly on the TfL Boundary and has been outstanding since OCTOBER 2022. + Please can we ensure that remedial works are carried out as soon as possible - at least to make the hazard visible and safe until such times as the works can be ordered to take place.

GANTS HILL - Roundabout junction of Cranbrook Road outside 430 Cranbrook Road IG2 6LL.

East bound Carriageway - adjacent to the coffee shop


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  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 18:22, Wed 26 April 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 25 May 2023

This report is now closed to updates from the public. You can make a new report in the same location.