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Blocked drain.this keeps on happening after rain fall

Reported via mobile in the Blocked drain category by Carol Bassi at 16:54, Friday 28 April 2023

Sent to TfL less than a minute later. TfL ref: FMS4497457.

Photo of this report zoom
Photo of this report zoom

193 Mile End Rd, Stepney Green, London E1 4AA It's outside the co op in Stepney. I've reported this to TFL. THEY SAY IT DOES NOT BELONG TO THEM AND TOLD ME TO CONTACT YOU. Please can the drain be fixed. This is a re occurring problem

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Updates

  • I reported this a while back and it was supposed to have been fixed on 18th April (that's what the report says) .....however on 28th April it was blocked again. Are you sure it was fixed the first time ?????

    Posted by Carol Bassi at 00:53, Monday 1 May 2023

  • Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 10:54, Tuesday 2 May 2023

  • Photo of this report zoom
    Photo of this report zoom

    UPDATE Tuesday 9th May - I happened to pass by this area today and saw the drain being cleared around 3pm . Some BEFORE (around 1pm) and AFTER (3pm) photos attached above. Thankyou.

    Posted by Carol Bassi at 17:13, Tuesday 9 May 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wednesday 31 May 2023

This report is now closed to updates. You can make a new report in the same location.