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Countdown not working

Reported via desktop in the Countdown - not working category anonymously at 16:26, Wednesday 3 May 2023

Sent to TfL less than a minute later. TfL ref: FMS4513617.

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Photo of this report zoom
Photo of this report zoom

@TfL Something is wrong with your systems for the (northbound) 69 bus. It doesn’t register any buses stopping at bus stop ‘Maryland Station’. The website and the bus stop display show only 257s stopping. The bus itself calls the stop

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 07:53, Thursday 4 May 2023

  • Photo of this report zoom

    This is still unresolved. Only buses 257 are showing, no buses 69. Only two bus routes serve this stop, both equally frequently.

    Posted anonymously at 12:33, Saturday 17 June 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 11:52, Wednesday 9 August 2023

This report is now closed to updates. You can make a new report in the same location.