Graffiti on bus shelter frame

Updates

• State changed to: In progress

  Updated by TfL at 17:27, Thursday 4 May 2023

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  Thank you for your report. We will now assign this to the relevant team to investigate.

  State changed to: Open

  Posted by TfL at 14:37, Wednesday 10 May 2023

• Category changed from ‘Graffiti / Flyposting on stop or shelter (non-offensive)’ to ‘Graffiti on stop or shelter (Acid Damage)’

  Posted by TfL at 14:40, Wednesday 10 May 2023

• Action due

  Category changed from ‘Graffiti on stop or shelter (Acid Damage)’ to ‘Graffiti / Flyposting (Response Desk to Action)’

  Posted by TfL at 10:29, Friday 19 May 2023

• We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

  Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

  Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

  State changed to: Action scheduled

  Posted by TfL at 10:29, Friday 19 May 2023

• Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that the graffiti you have reported is classified as acid damage. This has been reported to our contractors to resolve. Should you need anything else or have any questions, please contact our customer services team on 0343 222 1234

  Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. The fault is generally fixed within this timescale, but in a few cases it can take a little longer.

  Category changed from ‘Graffiti / Flyposting (Response Desk to Action)’ to ‘Graffiti on stop or shelter (Acid Damage)’

  Posted by TfL at 10:41, Friday 19 May 2023

• Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that the graffiti you have reported is classified as acid damage. This has been reported to our contractors to resolve. Should you need anything else or have any questions, please contact our customer services team on 0343 222 1234

  Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. The fault is generally fixed within this timescale, but in a few cases it can take a little longer.

  Posted by TfL at 12:47, Monday 22 May 2023

• Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that the graffiti you have reported is classified as acid damage. This has been reported to our contractors to resolve. Should you need anything else or have any questions, please contact our customer services team on 0343 222 1234

  Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. The fault is generally fixed within this timescale, but in a few cases it can take a little longer.

  Posted by TfL at 10:45, Thursday 15 June 2023

• The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

  State changed to: Fixed

  Posted by TfL at 05:32, Saturday 17 June 2023