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Raised Broken Pavement

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 10:15, Friday 5 May 2023

Sent to TfL less than a minute later. TfL ref: FMS4519965.

Last Thursday on my lunch break, I fell over in Commercial Street on a raised broken pavement. The location is the corner of Petticoat lane and commercial street opposite the Culpepper pub. I fell on that corner by the phonebox / big tree. I was forced to leave the office and go home early as I sustained various injuries. I would like to see these pavements fixed as that whole corner they are in a terrible state, loose slabs all over and if it was an elderly person you would have far worse injuries on your hands. I would also like some compensation for this.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 07:45, Saturday 6 May 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sunday 4 June 2023

This report is now closed to updates. You can make a new report in the same location.