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Graffiti covering bus shelter

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 08:21, Sat 6 May 2023

Sent to TfL 1 week, 3 days, 22 hours, 17 minutes later. TfL ref: FMS4522827.

Graffiti covering bus shelter

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Updates

  • State changed to: In progress

    Updated by TfL at 21:41, Mon 8 May 2023

  • Thank you for your report. We will now assign this to the relevant team to investigate.

    State changed to: Open

    Posted by TfL at 08:00, Fri 12 May 2023

  • Category changed from ‘Graffiti / Flyposting on stop or shelter (non-offensive)’ to ‘Graffiti on stop or shelter (Acid Damage)’

    Posted by TfL at 08:01, Fri 12 May 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that the graffiti you have reported is classified as acid damage. This has been reported to our contractors to resolve. Should you need anything else or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. The fault is generally fixed within this timescale, but in a few cases it can take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 06:18, Mon 15 May 2023

  • I was at this bus stop 9.20 this morning and the graffiti has been treated but it still evident so I take it that it is work in progress.

    Posted anonymously at 16:12, Tue 16 May 2023

  • Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    Category changed from ‘Graffiti on stop or shelter (Acid Damage)’ to ‘Damage - other (bus stops and shelters)’

    Posted by TfL at 06:38, Wed 17 May 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 13 June 2023

This report is now closed to updates from the public. You can make a new report in the same location.