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Wait button malfunctioning

Reported via Android in the Pedestrian wait button not working category by Lee Jones at 11:58, Monday 8 May 2023

Sent to TfL less than a minute later. TfL ref: FMS4527858.

Wait button on pedestrian crossing at the top of Hamilton Rd is not working properly on either side. Sometimes totally unresponsive. Sometimes wait light comes on then soon turns off without lights changing. Sometimes works properly. Very erratic. Problem on both sides.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:01, Monday 8 May 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 09:02, Wednesday 24 May 2023

This report is now closed to updates. You can make a new report in the same location.