Countdown unit not working. no display
Reported via desktop in the Countdown - not working category anonymously at 14:05, Tuesday 9 May 2023
Sent to TfL less than a minute later. TfL ref: FMS4532201.
There is no bus arrival iformatiin being displayed on the Countdown unit. There is no display whatsoever. From speaking to other passengers it has been down for quite a few days/just over a week
We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.
Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
State changed to: Action scheduled
Posted by TfL at 14:34, Tuesday 9 May 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wednesday 7 June 2023
This report is now closed to updates. You can make a new report in the same location.