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Wait button on station side not working

Reported via mobile in the Pedestrian wait button not working category anonymously at 08:00, Fri 12 May 2023

Sent to TfL less than a minute later. TfL ref: FMS4544855.

If you press the button on the underground station side the light does not light up and you have to wait with the lights not changing. However, when someone presses the button on the opposite side of the road the light on both sides lights up and the lights change colour.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 08:21, Fri 12 May 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 10 June 2023

This report is now closed to updates from the public. You can make a new report in the same location.