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Rotating cones missing

Reported via iOS in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category anonymously at 15:03, Fri 19 May 2023

Sent to TfL less than a minute later. TfL ref: FMS4574325.

Rotating cones to alert blind users when it is safe to cross missing/broken from central Island crossing box. Each of the 3 central crossing boxes are missing these cones. The sequence is not long enough for a blind user to cross the both roads at once without stopping at the central island. They are then unable to know when it is safe to continue their crossing as there are no rotating cones. Crossings located at the High Street/Billet Lane junction next to Sainsbury’s.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a fault with these traffic lights. We have therefore passed this to our contractors and as it is classed as an emergency. It will be made safe within 24 hours. Should you need anything else, or if you have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 21:30, Fri 19 May 2023

  • State changed to: Internal referral

    Updated by TfL at 14:27, Thu 1 June 2023

This report is now closed to updates from the public. You can make a new report in the same location.