Countdown unit not working for MONTHS
Reported via mobile in the Countdown - not working category anonymously at 07:27, Monday 22 May 2023
Sent to TfL less than a minute later. TfL ref: FMS4580660.
The countdown unit hasn’t worked since January. This is a huge inconvenience as not everyone is able to use the internet to find out about accurate bus times.
We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.
Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
State changed to: Action scheduled
Posted by TfL at 06:51, Tuesday 23 May 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wednesday 21 June 2023
This report is now closed to updates. You can make a new report in the same location.