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No sound for visually impaired pedestrians

Reported via mobile in the Pedestrian wait button not working category anonymously at 08:55, Tuesday 30 May 2023

Sent to TfL less than a minute later. TfL ref: FMS4609018.

This crossing towards The Green Man has no sound alerts/signals for the visually impaired. My 94 year old goes there weekly for coffee mornings and, whilst she has the mobility to be independent, requires assistance as she cannot see the signal change lights. I have seen other visually impaired residents in this area and do t understand why this pedestrian crossing signal has not yet been upgraded to have sound signals. Please prioritise!

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 09:05, Tuesday 30 May 2023

This report is now closed to updates. You can make a new report in the same location.