Fixed
Eastbound pedestrian call button - keeps cancelling
Reported via desktop in the Pedestrian wait button not working category by Sean Griffin at 15:38, Wed 31 May 2023
Sent to TfL less than a minute later. TfL ref: FMS4615898.
After the WAIT mode is activated it cancels without the drossing showing green man modeā¦(same problem on westbound crossing seems to have been fixed)
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 15:46, Wed 31 May 2023
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thu 29 June 2023
This report is now closed to updates from the public. You can make a new report in the same location.