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Timing of lights causing huge queues

Reported via desktop in the General Fault category anonymously at 16:18, Thu 1 June 2023

Sent to TfL less than a minute later. TfL ref: FMS4620239.

The timing of southbound light at the southern end of Putney Bridge was changed in the last few days so that when the northbound light changes there is a 13 second delay before southbound turns green. This was never true before, although the same problem was reported by me and changed by yourselves last September. In the rush hour miles of jams are a result along new King’s Road, Fulham High St, Fulham Rd and surrounding areas. Delays to buses, pollution and ambulance delays as a result. There seems no reason for this, there is a bus lane southbound so its not helping those buses but causing up to 20 minute delays for any bus approaching Putney or Putney Bridge bus station. This is a quiet half term week, next week will get worse and total grid lock will occur when Wandsworth Bridge is close in July, this needs addressing soon

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Updates

  • The delay on the lights is actually 26 seconds. The jams and the resulting pollution means that all the efforts of the LTNs in Fulham are somewhat pointless. Simply changing the lights back to the sequence they have been in, such that traffic moves south at the same time it moves north, for 25 years will clear the jams. Bus delays are awful and your data must show that.

    Posted anonymously at 12:46, Fri 2 June 2023

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 06:48, Mon 5 June 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 4 July 2023

This report is now closed to updates from the public. You can make a new report in the same location.