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Traffic Signal Faulty

Reported via desktop in the General Fault category anonymously at 11:59, Fri 2 June 2023

Sent to TfL less than a minute later. TfL ref: FMS4623043.

Today as I was leaving the West Reservoir (N4 2HA) to turn right onto Green Lanes, the traffic light was clearly faulty. I waited for 4 turns when I should have been able to go and the light remained red. I use this exit regularly so I know that it usually goes green after the cars directly opposite go but it the cars opposite went 4 times and my light still was not red. A queue of cars built up behind me and when I finally crossed the red light out of desperation at waiting so long, they all followed me across. There is a camera there and so I am concerned that I will get a ticket for this. This is not the first time that this light has been faulty.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 17:11, Fri 2 June 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 1 July 2023

This report is now closed to updates from the public. You can make a new report in the same location.