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These traffic lights are not working properly due to the problem with the setting.

Reported via desktop in the General Fault category by M Abanur at 08:08, Sat 3 June 2023

Sent to TfL less than a minute later. TfL ref: FMS4625900.

While driving on Ballard Lane in Lane 3 and intending to make a right turn onto Nether Street, there is an issue with the malfunctioning traffic lights. Currently, the traffic lights are not functioning properly due to a problem with their settings. When the traffic light is red, it also remains red for the oncoming traffic.

However, when it's time to proceed, there is a specific setting that allows vehicles to go straight with a green arrow while requiring those turning right onto Nether Street to wait for the light to turn green. Once the traffic light turns green, one can make a right turn onto Nether Street. However, the problem arises when the oncoming traffic also has a green light, obstructing motorists from safely making the right turn and leading to significant traffic congestion.

In my opinion, to resolve this issue, the traffic light should display a red signal for the oncoming traffic that intends to go straight ahead when someone needs to turn right onto Nether Street. This adjustment would ensure the safety of vehicles turning right and allow them to pass through smoothly.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:53, Wed 7 June 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 6 July 2023

This report is now closed to updates from the public. You can make a new report in the same location.