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Seven sisters road bus 91 stop

Reported via mobile in the Countdown - not working category anonymously at 14:07, Sat 3 June 2023

Sent to TfL less than a minute later. TfL ref: FMS4627065.

I reported this bus stop countdown not working issue a couple of weeks ago and was informed by email that it had been fixed. What scam is someone playing here please? Do send someone to the 91 bus stop in front of Mondem primary school Hornsey Road and next to the Hornsey Road Baths building and tell me again if the countdown has been fixed contrally to what has been reported. It stopped working since last year and I'm puzzled as to why it hasn't been picked up all this time. Doesn't someone conduct checks to ensure that the countdowns are working? If this fake call out was billed to TfL then please ask for a refund and send a competent person to go and fix the problem for real please.

Many thanks Irene Ayeh Not very happy service user.

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

    Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 08:31, Wed 7 June 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 6 July 2023

This report is now closed to updates from the public. You can make a new report in the same location.