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Button has fallen out

Reported via desktop in the Pedestrian wait button not working category anonymously at 14:08, Sunday 4 June 2023

Sent to TfL less than a minute later. TfL ref: FMS4629554.

Photo of this report zoom

Apparently on Wed 31 May, the button fell out of the box for pedestrians crossing onto the centre of the roundabout. The wait signal can still be triggered by pressing the backing piece that the button used to interface with.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 14:10, Sunday 4 June 2023

  • Yesterday afternoon I saw the button fallen out on the pavement. I put it back in. It was still there this morning but it's bound to fall out again as it is now.

    Posted anonymously at 08:54, Wednesday 21 June 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Monday 3 July 2023

This report is now closed to updates. You can make a new report in the same location.