Tactile cone issues
Reported via desktop in the Pedestrian wait button not working category anonymously at 14:20, Sunday 4 June 2023
Sent to TfL less than a minute later. TfL ref: FMS4629596.
- For crossing south across the eastbound lane of Barking Road, on the east side of the High Street, there is no tactile cone at all. - For crossing south across the westbound lane of Barking Road, on the east side of the High Street, the tactile cone doesn't turn. - For crossing west across the southbound lane of High Street South, on the south side of Barking Rd, the tactile cone turns slowly as if needing oiling.
This is from memory and I might have confused some details. We were here on 23 May.
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 14:22, Sunday 4 June 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Monday 3 July 2023
This report is now closed to updates. You can make a new report in the same location.