Closed
Countdown for 51 bus unreliable
Reported via mobile in the Countdown - not working category anonymously at 20:37, Thu 8 June 2023
Sent to TfL less than a minute later. TfL ref: FMS4648938.
Countdown for the 51 bus is unreliable – often, when the countdown reaches around 6-8 minutes, the countdown disappears completely. Sometimes it reappears at around 2 minutes, but not always.
The problem is mirrored in your app (TfL Go).
Oddly, I've only seen this occur at this bus stop (M). If I select the next bus stop on the route, the countdown is correctly displayed.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query
State changed to: Internal referral
Posted by TfL at 14:40, Thu 27 July 2023
This report is now closed to updates from the public. You can make a new report in the same location.