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Buttons are timing out - or sometimes don't work at all

Reported via desktop in the Pedestrian wait button not working category anonymously at 10:38, Wednesday 28 June 2023

Sent to TfL less than a minute later. TfL ref: FMS4726042.

Buttons are timing out - or sometimes don't work at all. Please kindly note this is a very common crossing for children. There is also a blind gentleman I have seen from my window who uses this crossing and have seen waiting for a long time not knowing the buttons have timed out. I have run down to help him about 3 times now as this has been going on for ages.

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Updates

  • Thank you for taking the time to report this to us. We appreciate this, however, we wanted to let you know that this issue has already been reported on Streetcare. You may wish to view updates on its progress by searching on the location on the map and clicking the pin. You can also add your own update if you would like to. Should you need anything else please contact customer services on 0343 222 1234.

    State changed to: Duplicate

    Posted by TfL at 10:47, Wednesday 28 June 2023