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Residential fire access blocked

Reported via mobile in the Hoarding complaint category by Ld William C Hawkes at 11:54, Mon 3 July 2023

Sent to TfL less than a minute later. TfL ref: FMS4743588.

Hi there.

Whilst road works are always an inconvenience. The acces to residents has not been considered.

This placement for the "welfare unti" or tea hut blocks access for elderly and disabled residents at no. 4-14 Sidcup Road. Also would prevent safe access to driveways and pedestrian crossings during the planned works.

Its obviously just an oversight but will cause a lot of problems.

Please address it. I realise the works are contracted by Conway but no contact information has been posted.

Its also a bit hard for elderly people to access this site and maybe a telephone number would help with accessing local help.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated and have found no record of the owner of this hoarding. Our officers will attend the location and investigate the ownership. Once this has been confirmed, we will report this to the owner and ask them to move it so it is no longer causing an obstruction. We aim to have this done within in 28 days but on some occasions this can take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 09:50, Thu 6 July 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Fri 4 August 2023

This report is now closed to updates from the public. You can make a new report in the same location.