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The timetables for the 465 & 21 bus have disappeared from the stop

Reported via desktop in the Incorrect timetable information category anonymously at 21:58, Tue 11 July 2023

Sent to TfL less than a minute later. TfL ref: FMS4776701.

The bus time tables have disappeared from the north bound stop adjacent to the Denbies roundabout for the 465 and 21 bus routes. The same issue has been reported for the south bound and this is said to have been resolved. Not having a timetable caused a great deal of inconvenience not only for myself but for three other persons unknown to me who were also waiting for the 465.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. The problem with the timetable information has been investigated and we have now referred it to our contractors. We will work to correct this information within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:56, Wed 12 July 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thu 10 August 2023

This report is now closed to updates from the public. You can make a new report in the same location.