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Countdown unit at Bus stop not working

Reported via mobile in the Countdown - not working category anonymously at 19:21, Monday 31 July 2023

Sent to TfL less than a minute later. TfL ref: FMS4844955.

Hello, No bus arrival information is being displayed on the countdown unit. You said its been fixed but that’s not true, it’s still not working. It’s been like this for three months now. It’s on lee road towards lewisham station next to brandram road.

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

    Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 09:47, Wednesday 2 August 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 31 August 2023

This report is now closed to updates. You can make a new report in the same location.