Fixed
A Blocked drain problem has been found
Reported via desktop in the Blocked drain category anonymously at 13:09, Friday 4 August 2023
Sent to TfL less than a minute later. TfL ref: FMS4858720.
I just tweeted some footage of the overflowing drain on Lower Clapton Road, outside The Full English cafe – postcode E5 OQR I think. I was asked to forward you the details so you can “look into it”. This pavement flooding happens quite regularly. I reckon it might relate to the tree’s roots, but lets not cut the tree down, eh?
Updates
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Let's see what Storm Antoni has to contribute over the next few days, shall we?
Posted by JOOLIGAN DYER at 05:21, Saturday 5 August 2023
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Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 10:51, Tuesday 8 August 2023
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Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the blocked drain is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
Posted by TfL at 10:50, Thursday 10 August 2023
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wednesday 6 September 2023
This report is now closed to updates. You can make a new report in the same location.