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No notice for no access

Reported via mobile in the Roadworks category anonymously at 15:36, Wed 16 August 2023

Sent to TfL less than a minute later. TfL ref: FMS4898511.

There are guys working directly outside my front door, I am waiting for an important medical delivery and Royal Mail cannot access the building like this. I was given no notice of this lack of access and the workers were smoking and sitting on my doorstep?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 15:59, Wed 16 August 2023

  • Thank you for taking the time to report this to us. It is much appreciated. You will be pleased to know that we have been in contact with the contractors and they have confirmed that this was their Holloway Road Site (road permit no. YG48110146241).

    They have since confirmed that they have been in contact with yourself previously on a few occasions but they do acknowledge that you were not informed of these particular works prior to when they were starting. It is also unacceptable for their staff to be smoking and sitting around outside of the front door. Their Public Liaison Officer is due to make a visit today to speak to the you and apologise for the inconvenience caused.

    I hope this helps, please do let me know if you or the Holloway Road project team need further information.

    State changed to: Fixed

    Posted by TfL at 12:17, Fri 18 August 2023

This report is now closed to updates from the public. You can make a new report in the same location.