Wait light extinguishes without a pedestrian phase.
Reported via desktop in the Pedestrian wait button not working category anonymously at 11:05, Wednesday 30 August 2023
Sent to TfL less than a minute later. TfL ref: FMS4940613.
This morning I twice pressed the wait button on this busy pedestrian crossing adjacent to Sydenham Post Office, only for the light to come on and then extinguish a few seconds later without the lights changing. This came the day after I received a response to my previous report of this problem telling me that the works "should have been completed", whatever that's supposed to mean exactly. The problem has existed since it was first reported in April (not by me).
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 11:34, Wednesday 30 August 2023
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thursday 28 September 2023
This report is now closed to updates. You can make a new report in the same location.