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Shelter and Bus Stop need improving

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 09:29, Tue 5 September 2023

Sent to TfL 2 weeks, 6 days, 5 hours later. TfL ref: FMS4959807.

● Seat Leaning ● Shelter Windows need cleaning ● Timetable frame broken ● 294, 375 timetables missing ● dead weeds need removing right beside the bus stop

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  • More evidence

    Posted anonymously at 09:30, Tue 5 September 2023

  • More evidence

    Posted anonymously at 09:31, Tue 5 September 2023

  • State changed to: In progress

    Updated by TfL at 22:50, Tue 5 September 2023

  • Thank you for taking the time to report this to us. We appreciate it. Your report has been investigated and we have reported this to our contractors. They will visit the bus shelter and carry out further cleaning within 24 hours as this has been classed as a hazard. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Please also be aware that all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 08:22, Wed 6 September 2023

  • Mitie attended on 06/09/2023 23:37:13. No graffiti or flyposting found. Perrmanent stains on glass panels.

    Posted by TfL at 12:45, Thu 7 September 2023

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Shelter needs cleaning (not including litter)’ to ‘Damage - other (bus stops and shelters)’

    State changed to: Open

    Posted by TfL at 14:29, Mon 25 September 2023

  • State changed to: Action scheduled

    Updated by TfL at 15:57, Mon 25 September 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 24 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.