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Timetable is wrong

Reported via desktop in the Incorrect timetable information category anonymously at 17:22, Tue 5 September 2023

Sent to TfL less than a minute later. TfL ref: FMS4962191.

The bus stop display didn't show the 465 arrival times . Nobody there new what is going on. When the bus finally arrived very late we were told by the driver that the timetable had changed . The time table at the bus stop had NOT been changed .

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 18:33, Fri 8 September 2023

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 12:00, Thu 28 September 2023

This report is now closed to updates from the public. You can make a new report in the same location.