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Missing bus route timetables 111 and 411 and 461 at bus stop called Kingston station letter Q

Reported via mobile in the Incorrect timetable information category anonymously at 00:00, Wednesday 6 September 2023

Sent to TfL less than a minute later. TfL ref: FMS4963107.

This bus stop is called Kingston station towards Hampton court or teddington

This bus stop is near Kingston station

The bus stop letter is Q

The buses which stop at this bus stop are : 111 , 285 , 281 , 411 , 216 , 461 , 481

What is the problem at this bus stop : due to Cromwell road bus station being shut for redevelopment the bus routes above are starting from Kingston station stop which is the second stop for these routes above when the Cromwell road bus station was in operation

Now they are starting at the Kingston station stop some of the bus route timetables are missing

The bus route timetables which are missing are bus route timetable : 411 and 111 and 461

The bus timetable area has 3 sides to it so there are 9 place for timetables

As you can see from the photos I have added

Left side of the bus timetable area has route : 281 , 285 , 481

Middle of the bus timetable area has route : 216 and 2 lots of this bus stop will be closed signs which are both the same

Right side of the bus timetable area has no timetables or information on it it just has 3 blank spaces in this space the 411 and 111 and 461 bus timetable need putting in as they are missing from this stop

Look at photos added

This information was seen on Tuesday 5th September 2023

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  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 22:40, Monday 11 September 2023

  • Thank you for taking the time to report this to us. It is much appreciated. The problem with the timetable information has been investigated and we have now referred it to our contractors. We will work to correct this information within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 17:11, Wednesday 4 October 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 2 November 2023

This report is now closed to updates. You can make a new report in the same location.