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The crossing noise for these lights is incredibly loud

Reported via mobile in the General Fault category anonymously at 21:28, Fri 8 September 2023

Sent to TfL less than a minute later. TfL ref: FMS4974265.

The new lights at this junction are distractingly loud and continue to be so late in the night. I’m unable to have my windows open.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:30, Tue 12 September 2023

  • The noise is still loud and very frequent (every 1-2 mins). Given that we talk about multiple traffic lights/speakers in the same junction, they can drive the residents crazy. Please either mute them or reduce their volume significantly.

    Posted anonymously at 13:14, Mon 9 October 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 11 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.